Refund policy

We have a 30-day return policy. This means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be unworn, unused, in the same condition you received it, and in its original packaging where applicable. You'll also need your order number or proof of purchase.

To start a return, contact us at support@conquestwear.store before sending anything back. Items sent back without first requesting a return will not be accepted.

If your return request is approved, we'll send you return instructions. Return instructions will be provided after your return request is approved.

Because Conquest Wear items are made after you order, please review sizing carefully before purchasing. Size issues are not treated as product defects unless the item received is different from what was ordered.

Damages, Defects, or Wrong Items

Please inspect your order when it arrives. If your item is defective, damaged, or you received the wrong item, contact us at support@conquestwear.store with your order number and clear photos of the issue so we can evaluate it and make it right.

Non-Returnable Items

Gift cards, final-sale items, and items that have been worn, washed, damaged after delivery, or altered cannot be returned.

Cancellations

Orders may not be cancellable once they have been sent into production.

Exchanges

The fastest way to get a different item, color, or size is to request a return if eligible, then place a new order after the return is approved.

Refunds

We'll notify you once we've received and inspected your return. If approved, you'll be refunded to your original payment method. Please allow time for your bank or payment provider to process and post the refund.

If more than 15 business days have passed since we approved your refund, contact support@conquestwear.store.